Case Study
Driven by Quality, Wipro Improves Net Promoter Score (NPS) with CMMI® V2.0
7 June 2021
“Quality, like integrity, is simply non-negotiable,” notes Wipro Chairman Azim Premji. This phrase sets the entire organization’s standard benchmark on how each team member views quality. It is an essential part of Wipro’s overall business strategy and plays a vital role in their results and how they approach continuous improvement.